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Orders may be placed only by residents of the United States and will be sent only to locations in the US. For orders outside the US, please contact the Freedom Scientific international sales department by calling 1-727-803-8000, press option 1.
Returns
Items returned to Freedom Scientific must be in new condition with all original packaging and accessories intact. All computer software must be returned unopened. Please take the following approach to ensure efficient delivery and a prompt refund:
- All returns must be sent back to Freedom Scientific within 30 days of ordering to receive a full refund minus shipping.
- Contact Freedom Scientific to notify a Sales Representative to request a Return Materials Authorization Number. This number is to be clearly posted on the outside of the package you ship the return in.
- Re-package your Freedom Scientific item(s) with all the original packaging and/or accessories.
- Please ship your return item back to the indicated "Ship To" address you are given when you receive your RMA number. Freedom Scientific suggests insuring your package and shipping via a trackable method, such as UPS, to ensure proper delivery. Freedom Scientific is not responsible for lost or damaged articles.
Please read the information below regarding the use of this portion of the Freedom Scientific Web site. If, after reading this page, you have additional questions regarding the use of this system, please e-mail Info at FreedomScientific.com.
Security
The Freedom Scientific/Verisign secure sockets layer (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read as the information travels over the Internet. SSL is provided by Verisign, the industry leader in Web security. For more information regarding Web security provided by Verisign, please visit the Verisign Web site at www.verisign.com.
Shipping and Handling
Shipping and handling charges are based on the combined weight of the order and the shipping method chosen. Your order will be shipped within 48 to 72 hours. Orders shipped from Freedom Scientific will be sent via UPS as per your selected shipping method. UPS Ground shipments will be sent to continental U.S. customers only. For rush and/or orders outside the United States, please contact the Freedom Scientific sales department by calling 800-444-4443 or 1-727-803-8000.
Payment Information
Orders placed online with Freedom Scientific may be paid using Visa, MasterCard, Discover, or American Express. To pay by check, money order, or purchase order, please place your order with the Freedom Scientific sales department by calling 800-444-4443 or 1-727-803-8000 and choosing option 3. Your payment information is guaranteed to be secure while shopping online with Freedom Scientific. For more information regarding payment security, please see the Security information above.
Taxes
Sales tax is charged for orders shipped to Florida, Massachusetts, Texas, Washington, California, Alabama and Connecticut. The amount of sales tax charged is based on current state sales tax rates.
State sales tax rates are subject to change at any time.
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